Privacy Policy - Bella Lingua Academy
Last Updated: October 26, 2026
Bella Lingua Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, and safeguard your personal information when you visit our website
(index.php), enroll in our courses (courses.html),
or otherwise interact with us.
1. Information We Collect
We collect various types of information, including:
- Personal Information: This includes your name, email address, phone number, postal
address, date of birth, nationality, and any other information you voluntarily provide when you
enroll in a course, contact us (contact.html), or create an account.
- Payment Information: When you enroll in a course, we collect payment information,
such as credit card details or bank account information. This information is processed through
secure payment gateways. We do not store your full credit card details on our servers.
- Educational Information: This includes your language learning goals, prior language
experience, and any other information you provide to help us tailor our courses to your needs.
- Website Usage Information: We collect information about your use of our website,
such as your IP address, browser type, operating system, pages visited, and the dates and times of
your visits. We use cookies and similar technologies to collect this information (see section 4
below).
- Communications: We retain records of your communications with us, including emails,
chat logs, and phone calls.
2. How We Use Your Information
We use your information for the following purposes:
- Providing and Improving Our Services: We use your information to provide you with
access to our courses, personalize your learning experience, and improve our website and services.
- Processing Payments: We use your payment information to process your course
enrollment fees.
- Communicating with You: We use your contact information to send you important
updates about your courses, respond to your inquiries, and provide customer support. We may also
send you promotional materials about our courses and services, but you can opt out of receiving
these communications at any time.
- Analyzing Website Usage: We use website usage information to understand how our
website is used and to improve its performance and user experience.
- Legal Compliance: We may use your information to comply with applicable laws and
regulations, such as tax reporting requirements.
- Safety and Security: To ensure the safety and security of our students, staff, and
property.
3. Data Protection
We take data protection seriously and implement appropriate security measures to protect your personal
information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive data, such as payment information,
during transmission.
- Access Controls: We restrict access to your personal information to authorized
personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address
potential vulnerabilities.
- Data Minimization: We only collect and retain the personal information that is
necessary for the purposes outlined in this Privacy Policy.
Despite our best efforts, no data transmission over the internet or method of electronic storage is
completely secure. Therefore, we cannot guarantee the absolute security of your information.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this
Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer
need your personal information, we will securely dispose of it.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your use of our website. Cookies
are small text files that are stored on your computer or mobile device when you visit a website.
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and
enable you to access certain features, such as logging into your account.
- Performance Cookies: These cookies collect information about how you use our website,
such as the pages you visit and any errors you encounter. We use this information to improve the
performance of our website.
- Functionality Cookies: These cookies allow our website to remember your preferences,
such as your language settings.
- Targeting Cookies: These cookies are used to deliver advertisements that are relevant
to your interests.
You can control cookies through your browser settings. You can block cookies or delete cookies that have
already been stored on your device. However, please note that blocking cookies may affect your ability
to use certain features of our website. See our Cookies Policy for more information.
5. Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers
who help us operate our website, process payments, provide customer support, or deliver our courses.
These service providers are contractually obligated to protect your information and use it only for
the purposes for which we disclose it to them.
- Legal Authorities: We may disclose your information to legal authorities if required
by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a
portion of our assets, your information may be transferred to the acquiring entity.
We will not sell or rent your personal information to third parties for marketing purposes without your
consent.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or
incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal
information.
- Restriction: You have the right to request that we restrict the processing of your
personal information.
- Data Portability: You have the right to receive your personal information in a
structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at privacy@bellalinguaacademy.com. We may require you to verify your identity before processing your request.
7. Children's Privacy
Our website and services are not directed to children under the age of 16, and we do not knowingly
collect personal information from children under the age of 16. If you are a parent or guardian and
believe that your child has provided us with personal information, please contact us at privacy@bellalinguaacademy.com. If we become aware that we have collected
personal information from a child under the age of 16, we will take steps to delete the information as
soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update
the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy
Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact
us at:
Bella Lingua Academy
Via dei Coronari, 156
00186 Rome, Italy
Phone: +39 51 971 5909
Email: privacy@bellalinguaacademy.com